Amazon Announces Returns Performance Dashboard for Seller-Fulfilled Orders

Amazon Returns Performance Dashboard

Table of Contents Seller-Fulfilled Orders Now Monitored for Returns Performance On September 2nd, Amazon announced a new feature for seller-fulfilled returns: the Returns Performance Dashboard. The dashboard will track three key metrics for product returns: Return requests approved in less than 24 hours Total declined return requests Return-related buyer contact rate Amazon’s announcement also states that each […]

Celebrating One Year Since We Became Kaspien

Kaspien 1 Year Anniversary

Today, September 3rd, marks our one-year anniversary since we rebranded as Kaspien. It’s been an incredible first year, and we’d like to take a moment to celebrate some of our biggest achievements in the last 12 months! Launched a New Website With our new name came a new website – which you’re on! Our website is […]

AdManager Wins 2021 MarTech Breakthrough Award in Marketing Automation Innovation Category

AdManager Wins MarTech Breakthrough Award

Kaspien Awarded MarTech Innovation Award for Amazon Ad Management Software Today, we’re delighted to announce that our Amazon advertising software, AdManager, has won the “Marketing Automation Innovation Award” in the fourth annual MarTech Breakthrough Awards. AdManager won in a particularly competitive year, with this year’s program attracting more than 2,850 nominations from over 17 different countries throughout the world. About MarTech The award program […]

Amazon Q2 Earnings Analysis: Amazon Advertising Boasts 87% Growth

Amazon Q2 Earnings Analysis

Amazon published their Q2 earnings report today. The report was the first with Andy Jassy at the helm of Amazon, having replaced Jeff Bezos as CEO on July 5, 2021. This earnings report showed more humble growth compared to most recent quarters, with net income decreasing by $300 million from Q1 2021. Nevertheless, Amazon boasted positive performance […]

Amazon Announces Brand Referral Bonus Program for Amazon Sellers

Amazon announces Brand Referral Bonus program

What is the Brand Referral Bonus Program? On July 15, 2021, Amazon announced the Brand Referral Bonus program. According to Amazon, the program allows participating sellers to “earn a bonus averaging 10% of product sales driven by your non-Amazon marketing efforts.” The bonus is credited to Amazon sellers through their referral fees. Why Should Sellers Join the Brand Referral Bonus Program? Amazon lists […]

Amazon Bans Chinese Sellers Mpow, Aukey, Others for Fake Amazon Reviews

Marketplace Pulse reported that Amazon has suspended over a dozen Chinese sellers for using banned review generation tactics. The act is particularly notable due to the brands’ size: Together, their annual sales on Amazon exceed $1 billion. Banned Brands Atmoko Aukey Austor Homasy Homitt HOMTECH LITOM Mpow OKMEE OMORC Seneo Tacklife TopElek TRODEEM VicTsing Vtin And others These brands operated in multiple Amazon marketplaces and were […]

Amazon Pauses Prime Day Plans for Canada & India due to COVID-19 Concerns

Amazon Pauses Prime Day in Canada and India

On May 6th, Amazon emailed sellers in Canada announcing that Amazon is pausing its plans for Prime Day 2021 due to concerns about the impact of COVID-19 in Canada. The email specifies that this disruption applies to Amazon Canada only and does not affect plans for Prime Day 2021 in the U.S. Bloomberg reports that Amazon has also confirmed Prime Day plans will […]

Amazon Q1 Earnings Analysis: Amazon Prime Day Planned for June 2021

Example images of Amazon Posts in a mobile phone

Amazon released their Q1 earnings report today. It seems that Amazon is still riding tailwinds from COVID-19, as it reported a 44% increase in net sales compared to Q1 2020. Other notable performance metrics include: Overview Operating cash flow increased 69% YoY for the trailing twelve months Operating income grew 122%, reaching $8.9B in Q1 2021 compared to $4B last year Amazon’s net income […]

Amazon Escalates Pricing Violations to an Account Health Level Issue

Competition among Amazon sellers may become more intense as Amazon escalates enforcement of their Marketplace Fair Pricing Policy. Where once sellers faced rolled Buy Boxes, they now risk seller account suspensions or even account shutdowns. Pricing Flags Now Impact Seller Account Health Amazon recently changed their system so that products flagged as being priced too high will now appear under “Account Health Issues” instead of […]

Amazon SEO Listing Content Updates: Bullet Points and Description Style Guides

SEO is an ever-evolving part of the Amazon selling experience. Keeping content updated, engaging, keyword optimized, and compliant can be quite a balancing act. Amazon is always seeking to improve customer experience, and that includes updating content guidelines. Recently, there’s been a change in attitude toward all caps text in bullet points and HTML in product descriptions. In this post, we’ll break down this recent change and why implementing these recommendations can help improve your listing compliance. Experiments in […]

Walmart Now Allowing Non-US Sellers to Sell on

On March 18, 2021, Walmart removed requirements for sellers on its platform to have a US address or business tax identification. As a result, sellers based outside of the US can now sell on, assuming they receive approval. Unlike Amazon, Walmart’s online marketplace is gated; sellers need approval from Walmart before they can start selling on the platform. Walmart will maintain these vetting procedures for […]