Tygh Walters is the Co-Founder and CEO of SellerSmile, a company that outsources e-commerce customer service. They are a one-stop customer service solution for all of your e-commerce channels, including Amazon, Shopify, eBay, Walmart, and more. SellerSmile will manage your customer interactions for you to ensure your customer satisfaction is always outstanding! This new business model for customer service will give your customers the best online shopping experience. Tygh and our CEO Kunal will discuss what this new approach to outdated customer service has done to e-commerce and what lies ahead for the future.
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Kunal draws on past leadership experience at Microsoft, Amazon, Groupon, and tech-centric startups to help brands drive online growth. He has an MBA from Chicago's Booth School of Business and an MS in Computer Science from Clemson University.
Latest posts by Kunal Chopra (see all)
- Ep. 41: Using Emotional Targeting to Optimize Conversion Rates - February 22, 2022
- Ep. 40: How Retail Commerce is Changing In 2022 - January 25, 2022
- Ep. 39: B2B: The Billion Dollar E-Commerce Industry - December 21, 2021