Looking to grow your B2B business? Then you’ll want to know exactly where to focus your efforts and the biggest mistakes to avoid.

This week, we chat with Brian Beck, a B2B commerce expert, author of Billion Dollar B2B Ecommerce, and partner manager at Enceiba. After launching and developing multiple e-commerce brands, Brian shares his insight on what you need to get right to scale into a billion dollar B2B e-commerce brand, including finding the right platform, building customer retention, and empathizing with your customers’ needs so they can get the most out of your digital experience.