Ep. 36: Brand Building and Presence Across Online Marketplaces With BlueTuskr

On this podcast episode, Kunal interviews CEO, Andrew Maff, founder of Bluetuskr, a full-service marketing company expanding the reach of e-commerce brands through robust digital strategies, targeted media-buying, and data-driven analysis. Listen to Kunal and Andrew as they discuss how to amplify your brand presence on your direct website, online marketplaces, and beyond. ► Learn More […]

Ep. 35: The Future Of Customer Service In Ecommerce

ecommerce-podcast-kaspien-customer-service-insights

https://youtu.be/4thO_EFlFEY Tygh Walters is the Co-Founder and CEO of SellerSmile, a company that outsources e-commerce customer service. They are a one-stop customer service solution for all of your e-commerce channels, including Amazon, Shopify, eBay, Walmart, and more. SellerSmile will manage your customer interactions for you to ensure your customer satisfaction is always outstanding! This new […]

Ep. 34: How Kaspien Plans to Use Their New Raised Equity Funds

https://youtu.be/q0e2m83YbN4Join CEO, Kunal Chopra and the executive team of Kaspien, as they discuss how Kaspien plans on using the new equity funds raised in March. The team will discuss how Kaspien intends to deploy the funds to fuel growth, what the e-commerce platform will look like in the future, and the new phase for Kaspien. […]

Ep. 33: How to Deal with Unauthorized Sellers in the Marketplace with VantageBP

ecommerce-podcast-kaspien-customer-service-insights

https://youtu.be/ilYGvTr_bIIDerick Manlapeg is the co-founder of VantageBP, an online brand technology software that automates the enforcement of gray and black market products for some of the world’s largest brands. In this episode, Derick joins Kunal to discuss unauthorized or counterfeit sellers in the marketplace through Amazon, Walmart, eBay, and more. Unauthorized and counterfeit sellers are […]

Ep. 32: Amazon Global Logistics: Benefits, Risks, and Best Practices

https://youtu.be/RjQPCyhm410Kaspien’s COO, Director of Retail Operations, and Director of Purchase Order Management join Kunal to discuss Amazon Global Logistics (AGL). AGL is an Amazon program that allows sellers to direct-import from China into different markets. Typically, importing from overseas requires multiple stops and multiple service providers, creating a lengthy and costly chain. AGL streamlines the […]

Ep. 31: Amazon Brand Acquirers, featuring Ryan Gnesin, CEO of Elevate Brands

https://youtu.be/6ApmBC8DY8kRyan Gnesin is the founder and CEO of Elevate Brands, a company that buys and grows brands selling primarily or exclusively on Amazon. As of March 2021, over $3 billion have been invested in the Amazon brand aggregators space. In this episode, Gnesin shares his perspective on how the Amazon marketplace has evolved over time, […]

Ep. 30: Lessons from Amazon featuring Stefan Haney, Creator of Seller Central

https://youtu.be/qO513Ygx1PUStefan Haney is the managing principal of Vantage international. Haney worked at Amazon from 2003 to 2019, witnessing firsthand the creation of Amazon Prime, Kindle, FBA, AWS, and more. Haney notably led the development of Seller Central from 2009 to 2016, where he learned what makes great sellers great. In this episode, he joins fellow […]

Ep. 29: 2020’s Impact on the Future of Ecommerce

https://youtu.be/XKQvsGz-BwA 2020 accelerated the adoption of online shopping by as much as 10 years, according to experts. In this episode of Master the Marketplace, Kaspien’s CEO, General Manager of Retail, and Vice President of Business Development discuss how 2020 changed the Amazon landscape and the future of ecommerce. They discuss the surge in Chinese-based Amazon […]

Ep. 28: The State and Future of Payment Processing, featuring Adi Ekshtain of Amaryllis

https://youtu.be/-b88v_NKeoI Adi Ekshtain was part of the dotcom boom that created the precursor to Apple Pay and Google Pay. Over his career, he has created numerous award-winning payment systems, before eventually co-founding Amaryllis, a company that provides a modular, scalable, and feature-rich payment engine to enable business growth for companies in all sectors. In this […]

Ep. 27: Fulfillment Methods for Ecommerce, featuring Waleed Shahzad of ShipHype

Master the Marketplace Episode 27

https://youtu.be/qGst4XMnaRMWaleed Shahzad is the founder of ShipHype, a third-party logistics provider for ecommerce that offers product prep, fulfillment, and storage. In this episode, he joins Kunal to pull back the curtain into the world of logistics built around ecommerce. Amazon FBA has long led the way, but third-party providers are finding innovative ways to add […]

Ep. 25: How to Identify & Address Unauthorized Sellers

Master the Marketplace Episode 25

Kunal is joined by Richard Taylor, one of Kaspien’s Account Managers for SaaS products. Since 2017, Richard has overseen Perispect, Kaspien’s price & seller tracking software. As a result, he’s grown into an industry expert at identifying and resolving issues with unauthorized sellers. In this episode, Richard defines what rogue sellers are and the problems […]